FAQ

How long will it take for me to receive my order

A: Regular processing time is 3-5 business days, after order is processed you can expect to receive your package within 3-5 business days. Domestic orders only. International takes 7-10 business days. Any delays would be caused by postal carrier. Be sure to check tracking number once received. 


Are most orders pre- ordered? 

A: Only for our Quality Hair Extensions! Regular processing time is 2-3 business days once the order has been paid for our Quality Mink Lashes. If the style you request is not in stock, you have the option to pre-order them. Processing time for minks is 5-20 business days.

Do I have to clip the ends of my Mink strips before I apply? 

A: Yes we recommend to do so. Due to the fact that you would want the strip to match the length of your eye lids. 

What’s the longest lash size available?

A: Currently is our 25 MM

Are the lashes reusable? 

A: Yes! You can re-use lashes with proper care up to 10 times!

How do I clean my lashes? 

A : Let your lashes sit in warm water for roughly 1-2 min. ( you can warm some water in the microwave for 30- 45 seconds ) Take your lashes out the water, and place them on a napkin. Hold your lashes with a tweezer to make it easier and then begin to peel the glue off the band real slowly until all glue residue is removed. Place lashes back in their case & let them dry.